Integrations overview

Workover connects to other tools at three levels: the workspace, the project and your own account. Most confusion about integrations comes from looking for a setting at the wrong level, so this page explains where each connection lives and what it is for, then points you to the page that sets it up.

Three places a connection can live

LevelWhere you find itWhat lives there
WorkspaceWorkspace settings → IntegrationsSupport tools, Slack, code hosts, Webflow, Help Scout Docs, Google Search Console & Analytics, and the app Workover signs in to for screenshots
ProjectProject settingsThe site a project publishes to (WordPress, Webflow, Mintlify or Help Scout Docs) and the code repositories linked to it
AccountAccount settings → DeveloperThe tokens you approved for the Workover CLI and MCP server, listed by the device that signed in

A workspace connection is shared: once it exists, every project in the workspace can use it. Any member of the workspace can connect one; only owners and admins can disconnect.

Workspace integrations, by group

The Integrations tab groups its cards under the headings below. Each card has a Connect button. A card marked Coming soon cannot be connected yet.

GroupIntegrationsWhat it is forHow you connect
SupportPlain, Freshdesk, Zendesk, Intercom, Help Scout, or a custom sourceRead your support tickets and show, under Support signals, which topics your documentation is missing or answers badlyPaste an API key or token into the connect dialog (a custom source pushes conversations in instead)
MessagingSlackSend notifications about Workover activity to SlackApprove the Workover app in Slack
CodeGitHub, GitLab, BitbucketLet Workover AI read the repositories you link to a project, so drafts and documentation review work from your codeAuthorize Workover on the code host
PublishingWebflow, Help Scout DocsPublish documents to Webflow CMS collections, or edit your Help Scout knowledge base and publish backPaste a Webflow Site API token or a Help Scout Docs API key
ReportingGoogle Search Console & AnalyticsSee how your published pages rank and perform, alongside the changes Monitor detectsSign in with Google
ScreenshotsYour own appLet Workover sign in to your product and capture screenshots for your docsConnect your app and give it the address and a login

See Connecting your support tool.

Project connections

A project syncs with one publishing destination, so that choice is made per project, in Project settings:

  • WordPress: connect the project to a WordPress site and push documents to it. See Connecting your WordPress site. To publish images with the site’s own image styles, see How to apply your site’s image styles.
  • Webflow: choose the Webflow site and CMS collections the project syncs with.
  • Help Scout Docs: edit a Help Scout knowledge base in Workover and publish back to it.
  • Mintlify: edit a Mintlify docs site in Workover and publish back to the GitHub repository Mintlify deploys from, either by opening a pull request or by committing to the deploy branch.
  • Code repositories: the repositories a project’s AI drafts read. A code host has to be connected in the workspace first. See GitHub.

What connected tools can change

Reading is the default, but not every connection is read-only:

  • Support tools only read. Workover never replies to a ticket or changes it.
  • Code hosts only read, with one exception: publishing a Mintlify project commits to your docs repository or opens a pull request there.
  • WordPress, Webflow, Mintlify and Help Scout Docs exist to publish, and do so when someone pushes or publishes from the project.
  • CLI and MCP tokens can do only what you approved when the tool signed in. Some scopes let a tool publish. See Access tokens and scopes.

No token can reach your account security or your billing, whatever it was granted. Those need you, signed in to Workover in a browser.

Agents and the command line

The Workover CLI and MCP server let Claude Code or another agent search, read, and edit your documents. They are not a workspace integration: each token belongs to you and to the machine that signed in with it. See Set up your agent.

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