Accounts & Billing
Changing or cancelling your plan
What happens when you change plan, and — the question people actually want answered — what happens to your content if you leave.
Monthly to annual, and back
Workspace settings → Billing. Annual is charged at the lower rate and works out at two months free.
Moving to annual applies at the next cycle. Moving back to monthly takes effect when the annual term ends — you keep what you have paid for.
Adding and removing people
Seats are not a plan tier; the count follows reality. Adding someone charges immediately, prorated for the rest of the period. Removing someone credits at the next cycle rather than refunding mid-period.
The rule for what counts is in members and seats — the boundary is project access, not workspace membership, and it surprises people.
Cancelling
Workspace settings → Billing → cancel. It takes effect at the end of the period you have paid for, not immediately, so cancelling on day two of a month does not cost you the other twenty-nine.
Until then nothing changes.
What happens to your content
Everything published stays on your WordPress site. It is your site, on your hosting, with the posts in your database and the images in your media library. Workover holds no control over it and nothing is withdrawn when you stop paying. This is the single most important thing to understand about cancelling.
Your Workover documents — drafts, briefs, comments, version history — remain available to export for a period after cancellation. Take what you want as Markdown before that runs out.
The connection to your site is dropped. You can also revoke the application password in wp-admin yourself, at any time, cancelled or not.
After cancelling
The workspace becomes read-only rather than being deleted: you can read and export, not create or publish. Resubscribe and it picks up where it was.
Deleting the workspace outright is separate and irreversible — see workspaces.
Pausing instead
If it is a quiet quarter rather than a departure, ask. Removing seats down to one is usually a better answer than cancelling and rebuilding later.
Related
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